VERS Privacy Policy
Effective Date: 01-2025
At VerseBikes B.V., we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, make a purchase, or interact with us in any way. We are committed to ensuring that your personal information is secure and used in accordance with privacy laws.
By using our website and services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect several types of information from and about users of our website, including:
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Personal Identification Information: When you make a purchase, create an account, or subscribe to our newsletter, we may collect personal information such as your name, email address, phone number, shipping address, and payment information.
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Non-Personal Identification Information: We may collect technical data about your visit, such as IP addresses, browser types, operating systems, and browsing behavior, through cookies and other tracking technologies.
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Payment Information: We do not store your payment card details. Payment processing is handled by trusted third-party providers who adhere to industry security standards.
2. How We Use Your Information
We use the information we collect for the following purposes:
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To Process Transactions: We use your personal information to process orders, provide customer service, and fulfill your purchase requests.
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To Improve Our Website and Services: We analyze data on how you interact with our website to improve user experience, product offerings, and functionality.
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Marketing Communications: If you’ve opted in, we may send you promotional emails, newsletters, or offers. You can unsubscribe from these emails at any time.
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Customer Support: We use your contact details to respond to inquiries, assist with order issues, and provide you with product information.
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Legal Compliance: We may use your information to comply with legal obligations, prevent fraud, or respond to requests from law enforcement authorities.
3. How We Protect Your Information
We implement a range of security measures to protect your personal data from unauthorized access, alteration, or disclosure:
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Encryption: We use SSL (Secure Sockets Layer) encryption technology to secure sensitive information, such as payment data, during transmission.
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Data Access Control: Only authorized personnel have access to your personal data, and we implement strict internal procedures to limit access to your information.
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Payment Processing: All payment transactions are processed through secure third-party providers, and VERS does not store your payment card details.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. A cookie is a small file stored on your device that helps us track your preferences and improve website functionality.
Cookies Used:
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Session Cookies: Used to remember your preferences and help us provide a smooth browsing experience.
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Analytics Cookies: Used to collect data about how users navigate our site to help improve the website.
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Targeting Cookies: Used for marketing purposes, such as showing you relevant ads based on your interests.
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You can manage or disable cookies through your browser settings. However, please note that disabling cookies may impact the functionality of our website.
5. Sharing Your Information
We do not sell, rent, or trade your personal data to third parties. However, we may share your data in the following circumstances:
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Service Providers: We may share your data with trusted third-party companies who help us operate our website, process payments, and manage our customer service functions.
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Legal Requirements: We may disclose your personal data if required by law or to protect our rights, customers, or the security of our services.
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Business Transfers: In the event of a business transaction, such as a merger or acquisition, your personal information may be transferred as part of the transaction. We will notify you of any such changes.
6. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting requirements. When your information is no longer needed, we will securely delete or anonymize it.
7. Your Rights
You have several rights regarding your personal information, including:
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Access: You have the right to request a copy of the personal data we hold about you.
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Correction: You can request that we correct any inaccurate or incomplete information.
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Deletion: You can request that we delete your personal data, subject to legal obligations.
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Opt-Out of Marketing: You can unsubscribe from our marketing communications at any time by clicking the “unsubscribe” link in our emails.
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Data Portability: You can request a transfer of your data to another service provider in a structured, commonly used, and machine-readable format.
To exercise these rights, please contact us at contact@versebikes.com.
8. International Data Transfers
As VERS is based in the Netherlands, your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure that any such transfer is conducted in compliance with applicable data protection laws, with appropriate safeguards in place.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you via email or on our website. The updated policy will be effective as of the date of publication.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
VerseBikes B.V.
Email: contact@versebikes.com
Phone: +31 (0)634376826
Thank you for trusting VERS with your personal information.
By using our website, you acknowledge that you have read and agree to the terms of this Privacy Policy.
Read Our Terms & Conditions Page